Dear ZunLong user friends:

     Thank you for your concern and support ZunLong Sanitary Ware! We know that quality is survivable foundation of an enterprise, meanwhile increasing product quality, we adhere to "create the best services of sanitary ware brand." Our company constantly improve the customer service, establish a national sales service network, product quality assurance systems, customer complaints center, allowing customers to experience the integration of distinguished service.To establish a good corporate image, provide good services which is the responsibility of an enterprise; Safeguard the interests of consumers, it is incumbent duty.! 

ZunLong “315”Service Concept

"Three” represents three links

The Pre-saleSaleafter-sale service;

"1" represents integrated service process  

Our customer services center recommend new products to ZunLong dealers, control the quality, and accept the orders, confirm the sales contract and arrange the transportation, follow-up the after-sale products;

“5”represents five commitments

Committed to provide comprehensive real product advisory and gratefully satisfy the customers’ demands;

Committed to execute the Product Quality Guarantee System;

Committed to three years warranty, lifelong maintenance;

Committed to measure, repair, install at the appointed time;

Committed to highest effectively solve the customer’s complaints;


The warranty of ZunLong products are as follows (unified form):

 Ceramics (excluding the seat cover)
three years
 Shower room Cabinets
one year
 Taps, Shower Mixers, Bathroom hardware, Kitchen Sinks
tree years
  Electric Fittings (electrical motor, computerized steam room, Sensor and automatic Hand Drier)
one year

Service Hotline: +86 757 82274682

The warranty of other special products should be accordance with the provisions of the warranty list.